Privacy policy

Hibino Corporation's Privacy Policy

Based on the recognition that Hibino Corporation(hereinafter, "the Company"), as a total solutions company for professional AV & IT focused on the sound and images business, is responsible for protecting all personal information handled by the Company, the Company has established the following privacy policy. The Company works to ensure that its officers and employees are aware of the contents of the Privacy Policy and that personal information is protected.

Basic policy

1. Acquisition and use of personal information

The Company collects personal information within the scope of the intended purpose upon explaining the purpose of use.
The use of personal information shall not depart from such intended purpose and shall not be used for unintended purposes without prior approval of the individual unless otherwise required by laws and regulations. In addition, the Company takes effective management measures to ensure that the information is not used for any purpose other than for its intended purposes.

2. Management and protection of personal information

To maintain strict management of personal information, the Company will not provide data to any third party without obtaining prior approval of the individual unless otherwise required by relevant laws and regulations. In addition, the Company shall take corrective measures and appropriate measures to prevent the risk of leakage, loss, or damage of personal information; any breach of relevant laws and regulations, guidelines, and other standards set out by the Japanese government; conceivable economic disadvantages; loss of public trust; and adverse impact on the individual.

3. Compliance with laws, regulations, and standards concerning personal information

The Company complies with relevant laws and regulations, guidelines set out by the Japanese government, and other standards concerning personal information retained by the Company.

4. Response to inquiries and complaints

The Company has a structure to receive and respond to inquiries and complaints concerning retained personal information and responds promptly.

Personal Information Inquiries Desk
Hibino Corporation hibino GMC General Affairs Section Personal Information Inquiries Desk
Telephone number: +81-3-3740-4391

5. Continuous improvement of the structure and mechanisms for the management of personal information protection

The Company conducts continuous improvement of the structure and mechanisms for the management of personal information protection.

Established September 15, 2005
Latest revision September 25, 2020
Hibino Corporation
Teruhisa Hibino, President & CEO

The name or the position, department, and contact details of the person in charge of personal information protection (or such a representative)

Person in charge of personal information protection, Director in charge of hibino GMC
Telephone number: +81-3-3740-4391

The purpose of the use of personal information

When requesting that a customer provide personal information, the purpose of use shall be indicated in advance. Personal information provided by a customer will be used within the extent indicated. Personal information shall not be used for any purpose other than the intended purpose without the customer's consent.
In regard to the purpose of the use of personal information, the use shall be within the extent indicated below.

1. To perform the Company's business activities such as operations that are related to equipment and services handled by the Company and event- and production-related business.

1.Shipping equipment
2.Forwarding guides for equipment as well as services and events
3.Providing equipment support and maintenance
4.Submitting lists of operators' names
5.Responding to inquiries and requests for advice
6.Fulfilling contracts for event-related business
7.Fulfilling contracts for personal information entrusted from trading partners, etc.
8.Negotiation and meetings, etc., with customers

2. For managing shareholders.

1.For exercising rights and fulfilling obligations in accordance with the Companies Act
2.To provide various conveniences from the Company to those with the status of shareholder
3.Even within the relationship between shareholders and the Company, to implement various policies to facilitate both relationships from the perspective of association members and associations
4.To manage shareholder information such as the creation of shareholder data according to the prescribed standards based on various laws and regulations

3. For the Company to contact the affiliates of trading partners as required for operations.

1.Various communications and negotiations as required for operations, etc.
2.The management of trading partner information, payments, and receipts

4. For the employment (including recruitment) of employees, etc., and for personnel management.

1.The provision of recruitment information and to contact recruitment candidates
2.Managing recruitment operations at the Company

The joint use of the personal information

The company may share personal information in accordance with the following.

1.Scope of the entities that will use information jointly
Hibino Corporation and its domestic subsidiaries and affiliated companies.
2.The purpose of use for joint users
From the purpose of use on above out of 1.-1., 1.-2., 1.-3., 1.-5., 1.-8., 3.-1..
3.Items of personal information to be used jointly
Name, address, phone number, email address, work location, content of transactions etc.
4.Acquisition method
We collect personal information by business card, e-mail, verbal, etc, when we get acquainted with customers and business partners, or any communication afterward.
5.Name and contact information of the person responsible for the joint use
Hibino Corporation hibino GMC General Affairs Group General Affairs Manager
Telephone number: +81-3-3740-4391

The provision of personal information

The Company shall not disclose or provide a customer's personal information to a third party other than in the following cases.

1.In the case of customer consent
2.In the case based on laws and regulations, etc.
3.When necessary to protect a person's life, body, or property, but it is difficult to obtain the customer's consent
4.In the case that the Company entrusts the handling of personal information within the scope necessary to achieve the purpose of use

The personal information of a minor

In the case that the Company may obtain the personal information of customers who are below 15 years of age, special consideration is given to the handling of a minor's personal information such as indicating a request to receive a guardian's consent.

Inquiry Desk for complaints and consultation concerning personal information

Please direct inquiries concerning the Privacy Policy and overall personal information as well as complaints and consultation concerning personal information to the Personal Information Inquiries Desk.

Personal Information Inquiries Desk
Hibino Corporation hibino GMC General Affairs Section Personal Information Inquiries Desk
Telephone number: +81-3-3740-4391

About procedures for requests such as the disclosure, correction, discontinuation of use, notification of the purpose of use for "Personal information subject to disclosure"

The purpose of the use of “Personal information subject to disclosure” retained by the Company is as follows.

1.Personal information relating to trading partners
- To perform the Company's business activities such as operations that are related to equipment and services handled by the Company and event- and production-related business
- For the Company to make contact with the affiliates of trading partners as required for operations
2.Shareholder information
For forwarding confirmation and materials in accordance with the Companies Act
3.Personal information concerning a recruitment candidate
For contacting, etc., in relation to recruitment screening, testing schedule, and screening results
4.Employee's personal information
For the employment of employees and personnel management

1. The method of request for the disclosure, correction, discontinuation of use, and notification of the purpose of use, etc., for "Personal information subject to disclosure"

Please post your request for the disclosure, correction, discontinuation of use, and notification of the purpose of use, etc. (hereinafter referred to as "disclosure, etc".) concerning the Company's "Personal information subject to disclosure" about yourself to the following, inserting the documents that are necessary to verify identification in the same envelopes as the prescribed written application, as outlined below. A response of a required and reasonable extent will be sent to your address listed in the written application at a later date.

a.Written applicationPDF/57KB
b.Identification documents (any one)
- A copy of your driver's license (Including the reverse side if there is notation on the reverse side)
- A copy of the insured person's health insurance certificate
- A copy of your basic resident registration card
- A copy of your passport
- Apart from the above, any other item that can verify your identity
c.Address
108-0075
3-5-14 Konan, Minato-ku, Tokyo
Hibino Corporation
hibino GMC General Affairs Section Personal Information Inquiries Desk

2. The method of request for disclosure, etc., from a representative or agent

If the person making the request for disclosure, etc., is the person's authorized representative or an agent appointed by the person, please include the following documents in the envelope with the documents referred to in the preceding paragraph.

a.In the case of an authorized representative of a minor
- Documents that verify the person to be an authorized representative (e.g., Certificate of Items Stated in the Resident Register)
- Documents that verify the person to be an authorized representative of the minor
- (Identification documents for 1.b (any one))
b.In the case of an authorized representative of an adult ward
- Documents that verify the person to be an authorized representative (e.g., Registration Certificate in relation to such an adult ward)
- Documents that verify the person to be an authorized representative of the adult ward
- (Identification documents for 1.b (any one))
c. In the case of an authorized agent
- Power of Attorney
  * In the case of an agent receiving the results of disclosure, etc., from the Company, please insert words to the effect of being authorized with "the right to receive the results of disclosure, etc." in the power of attorney. In this case, please affix your officially registered seal to the power of attorney and submit your certificate of registered seal. Please understand in advance that if the words to the effect of being authorized with the right to receive the results of disclosure, your officially registered seal, and your certificate of registered seal are not submitted, the Company will provide the results of disclosure, etc., in relation to the person.
- Documents that verify the person to be the agent
  (Identification documents for 1.b (any one))
  * A recipient other than the person himself/herself or the agent who requested the disclosure may not be designated to be the addressee for the results of disclosure, etc.

3. Points to note

If a request for the disclosure of "Personal information subject to disclosure" corresponds to the following, there will be no disclosure. In this case, a notification will be provided noting the reason.

In the case that the personal information subject to the disclosure request does not correspond to "Personal information subject to disclosure"
In the case that the person's identification cannot be verified owing to factors such as any inconsistencies between the addressed noted in the written application, the address listed in identification documents, and the address registered by the Company
In the case that agency cannot be verified when there is a submission by an agent
In the case of there being risk of harm to the life, body, property, or other rights or interests of the person or any third parties
In the case of there being risk of serious impediment to the proper execution of the Company's business
In the case that disclosure would violate laws and regulations

Personal information noted in the written application and identification documents shall only be used within the scope necessary for disclosure procedures, such as the identification of the person, verification of the person, and collation of the personal information subject to disclosure, and for the response.

Other matters

1.The Company may, if an inquiry, etc., is received by telephone, record the details of the telephone conversation to ensure that nothing is missed when listening to the customer's request.
2.When the Company directly obtains personal information, the purpose of obtaining personal information shall be clear and the personal information shall be used to the extent necessary for the purposes of such operations and to the extent that consent has been received from the person providing the personal information.
3.The Company may outsource the handling of customers' personal information. If operations are outsourced to a third party, the outsourcee shall appropriately manage the handling of personal information in the same manner as the Company.
4.The Company may revise its Privacy Policy with the aim of protecting customers' personal information and owing to changes in the relevant laws and regulations.
5.If not desiring to provide personal information to the Company, a customer is able to decide for himself/herself to not provide personal information. However, in the case that personal information is vital for the provision of a service, the Company may not be able to provide such a service.
6.Personal information refers to an individual's address, name, date of birth, age, gender, telephone number, family composition, hobbies, email address, bank account number, credit card number, and various numbers assigned to the individual as well as information on visited websites and information about complaints, consultations, and inquiries, etc., that can identify a specific individual or point to identifiable information when combined.